Privacy Policy
Effective from 14th April 2025.
At Howay Legal, we’re committed to protecting your privacy and handling your personal data with care, transparency, and in line with the UK GDPR and Data Protection Act 2018.
What is Personal Data?
“Personal data” refers to any information that can identify you, either directly or indirectly – such as your name, address, email address, or other identifying information.
What We Collect and Why
We collect and use your personal data so that we can:
- Open and manage your client file
- Prepare legal documents (such as Wills and LPAs) in line with your instructions
- Communicate with you and send your documents
- Meet our legal and regulatory obligations
We only collect the information we need to carry out these services and will never use it for any other purpose without your explicit consent.
Legal Basis for Processing
We process your personal data on the basis of:
- Contractual necessity (to provide our services to you)
- Legal obligations (e.g. to comply with HMRC requirements)
- Your consent (for things like marketing, if opted in)
Marketing
We may contact you occasionally about updates to our services or legal reminders (such as reviewing your Will). You will only receive marketing if you’ve given your consent, and you can opt out at any time.
Sharing Your Data
Sharing Your Data
We may share your data with trusted third parties who help us deliver our services (e.g. secure document storage or legal software providers). These providers are required to handle your data securely and only for the agreed purpose.
We do not sell or trade your personal data, and we will never share your information with third parties for marketing purposes.
In some cases, we may be legally required to share data (e.g. in response to court orders or regulatory audits).
How Long We Keep Your Data
We only keep your personal data for as long as is necessary to fulfil the purpose it was collected for, and in line with legal and tax requirements. In many cases, this is 6 to 7 years from the date we last provided a service.
Your Rights
You have the right to:
- Access the data we hold about you
- Correct any inaccurate or incomplete information
- Request the deletion of your data (where applicable)
- Restrict or object to how your data is processed
- Withdraw consent at any time (for consent-based uses)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us in writing via letter or post.
Data Access Requests
If you would like to request a copy of the personal data, we hold about you (a “Data Subject Access Request”), please write to us with proof of ID (e.g. passport, photo driving licence, recent utility bill).
Contact Details
Howay Legal
Unit 4, Penwith Business Centre,
Longrock, Penzance
TR20 8HL
Email: hello@howaylegal.co.uk
Cookies
Like most websites, ours uses cookies to help improve your experience. Cookies are small files stored on your device that:
- Remember your preferences
- Help us understand how visitors use our site
- Support website functionality
We do not use cookies to collect personal or identifying information.
You can manage or disable cookies in your browser settings. To learn more, visit AboutCookies.org.
External Links
Our website may contain links to third-party websites. Please note that we have no control over the privacy practices of those sites. We recommend checking their privacy policies before providing any personal data.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page. Your continued use of our website and services indicates your agreement to the current version of this policy.
